Shipping Policy

Last Updated: [October 11 2025]

Thank you for shopping with Lévora.
By purchasing from our website (levorajewelry.com), you agree to the terms outlined in this Shipping Policy.
This policy is designed to protect both our customers and our business, ensuring transparency, safety, and fairness in every transaction.

Ordering Processing

All orders are processed in the order they are received.

Standard processing time is 5-7 business days (excluding weekends and holidays). During high-demand periods, processing may take longer.Once your order has been processed and shipped, you will receive an email notification confirming your shipment. Lévora reserves the right to delay or cancel shipments due to security reasons, suspected fraud, or unavailable inventory.               Shipping Rates and Methods.     

Shipping rates are calculated at checkout based on your location, package weight, and selected delivery method. Lévora offers both domestic and international shipping options through trusted carriers such as USPS, UPS, FedEx, or DHL. Delivery timelines shown at checkout are estimates only and are not guaranteed. Lévora is not responsible for delays caused by shipping carriers, customs, or external circumstances.                                                                              Order Accuracy & Address Verification

Customers are responsible for entering a correct and complete shipping address at checkout. Lévora cannot modify or reroute packages once an order has been shipped. Lévora is not liable for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer. If a package is returned to Lévora due to an incorrect address, the customer will be responsible for any reshipping costs.                                                                                                      Lost, Stolen, or Damaged Packages

Lévora is not responsible for lost, stolen, or damaged packages once they have been shipped and confirmed as delivered by the carrier. Any delivery issues after shipment must be addressed directly with the shipping carrier. If your package is lost in transit, Lévora will assist in filing a claim, but refunds or replacements are not guaranteed. Customers may be offered optional shipping insurance at checkout to provide additional protection.                                                        International Shipping

Lévora proudly ships internationally. Customers are responsible for all customs duties, import taxes, VAT, and fees imposed by their destination country. Lévora is not responsible for customs delays or packages held by customs. Orders refused due to unpaid customs fees or import duties will not be refunded and may be considered forfeited.                                                                                                         Delivery Delays

While we make every effort to deliver orders promptly, Lévora is not liable for delays caused by:

Natural disasters or weather conditions. Postal or carrier strikes. Customs processing or global shipping disruptions. Pandemics or government restrictions

Refunds will not be issued for delays outside Lévora’s control.                               Order Changes & Cancellations

Once an order has been placed, it cannot be modified or canceled after 24 hours. If you need to update your address or order details, please contact onlylevora@gmail.com immediately. Lévora reserves the right to cancel any order at its discretion, including in cases of suspected fraud or inventory issues.                 Returns & Exchanges 

Shipping fees are non-refundable under any circumstance. For details about returns, exchanges, or refunds, please refer to our Return & Refund Policy. Customers are responsible for the cost of return shipping unless the item received is defective or incorrect due to Lévora's error.                                         Liability

By placing an order on levorajewelry.com, you acknowledge and agree that:

Lévora is not responsible for third-party delivery issues, lost or stolen packages, or carrier delays. Risk of loss and ownership of items transfer to the customer once the package is handed over to the carrier. Lévora reserves the right to amend or update this Shipping Policy at any time without prior notice.                        Contact Us

For any shipping-related questions or concerns, please contact:
onlylevora@gmail.com